Shipping policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped on weekends or public holidays in India.
Shipping Origin
All products are shipped directly from India.
Estimated Delivery Time
* Canada: 10–20 business days
* USA: 10–20 business days
* Other International Locations: 12–25 business days
Delivery times may vary depending on customs clearance and local postal services.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we may offer free shipping promotions.
Order Tracking
Tracking details will be provided once your order has been shipped. Please allow a few days for tracking updates to appear.
Customs, Duties & Import Regulations
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
⚠️ Please note: Some countries have restrictions on importing food items (snacks). It is the customer’s responsibility to check local regulations before placing an order. We are not responsible for items delayed, returned, or confiscated by customs.
Perishable / Food Items Disclaimer
We take care to pack all snack items properly. However, due to long transit times:
* Taste or freshness may vary slightly
* We do not guarantee shelf life upon arrival
* No returns or refunds on food items once shipped
Delays
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances (weather, strikes, etc.).
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or is lost, please contact us within 5 days of delivery with photos (if applicable), and we will assist you.
Contact Us
For any questions, contact us at:
📧 puraniayaadan5@gmail.com
📞 +1 6048318899